From 6am to 10pm on Saturday February 24, 2024, customers of Enugu Electricity Distribution Company PLC (EEDC) will not be able to recharge or purchase energy token as the electricity distribution company’s vending platform will be shut down.
According to announcement signed by Emeka Ezeh, Head, Corporate Communications, EEDC, the shut down is necessary to enable system’s rollover in readiness for the STS prepaid meter upgrade.
Ezeh however noted that normal meter recharge activities will commence immediately after the rollover is completed.
“The very first meter recharge by customers after the completion of the rollover will come with three sets of 20 digits token which is needed to upgrade their meters.
“They are expected to punch in the first 20 digits and press “enter”, and then punch in the second 20 digits and press “enter”, and lastly, the third 20 digits which is the energy token, to complete the upgrade process.
EEDC advised that earlier purchased tokens that are yet to be loaded onto the meters should be loaded before administering the three sets of 20 digits token, as once the meter is upgraded, such tokens will no longer be accepted by the meter.
This exercise is free and at no cost to customers and does not affect Postpaid and Standalone customers.
For further enquiries and clarification, please call the 24/7 Call Center on: 084 700 100. MTN users should call: 02084700100.
